The first cold snap in October is our busiest week, and most of those calls are parts that were already failing in September. A tune-up is where we catch them: a flame sensor coated in soot, an igniter with a hairline crack, a drain trap full of sludge, a filter that hasn't been changed since spring.
Your technician cleans the burners and flame sensor, tests the igniter, measures gas pressure and temperature rise, checks the heat exchanger with a camera, clears the condensate drain, and tests carbon monoxide at the flue and in the room. You get a written report with photos.
If we find something that needs replacing, we'll show you and give you a price. Nothing is replaced without your OK.
Signs you need this
- It's been more than a year since the last tune-up
- The furnace makes a new noise when it starts
- You've never had the heat exchanger checked with a camera
- Your filter slot is dusty or the filter is gray
- You want the manufacturer warranty to stay valid (most require annual service)
How it works
Book a window
September and early October go fast. Comfort Plan members are scheduled first.
21-point check
Burners, flame sensor, igniter, gas pressure, heat exchanger camera, drain, blower, filter and CO test.
Written report
Photos of anything worn, with a price for each fix. We only replace what you approve.
Common questions
Do I need a tune-up on a new furnace?
Yes. Most manufacturers require yearly service to keep the parts warranty valid, and the first year is when installation issues show up.
Will you try to sell me a new furnace?
No. Our techs are not paid commission on equipment. If we find a real problem we'll show you, and a replacement quote only happens if you ask for one.
How often should I change my filter?
A 1-inch filter every 1–2 months in winter. A 4-inch or 5-inch media filter every 6–12 months. We'll write the size on your furnace so you don't have to guess.