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No heat? Call (555) 014-2200. We answer 24/7, including holidays.

setpoint

Outside −25°F / Inside 72°F

Halden gets to −25°F.Your house shouldn’t.

Flat $89 diagnostic, credited to the repair. Same-day service when you call by 2 p.m., and a person answers 24/7.

SetpointHolding
50°60°70°80°72°F
The setpoint is the temperature you ask for. Our job is to hold it there.
  • 1994Family-owned since
  • 38technicians, 22 vans
  • 24/7no-heat emergency line
  • NATEcertified technicians
  • MNlicensed & insured

02 The process

How a repair call works

Four steps, the same every time, whether it’s 2 p.m. in May or 2 a.m. in January.

  1. 01

    A person answers

    Call or book online, any hour. A dispatcher asks what the system is doing and gives you a two-hour arrival window.

  2. 02

    Flat $89 diagnostic

    The technician finds the cause and tests safety, including CO. The $89 is credited to the repair if you go ahead.

  3. 03

    Written price first

    You get the price in writing before any work starts. If replacement makes more sense, we show you why, with options.

  4. 04

    Fixed, usually same visit

    Our vans carry the parts that fail most, so about 85% of repairs are finished on the first visit.

03 Membership

The Comfort Plan

Maintenance we schedule for you, and the front of the line when something breaks. No contract; cancel any time.

$18a month per system
or $198 a year
  • 01Furnace tune-up every fall, AC or heat pump every spring. We call you to schedule.
  • 02Priority dispatch: members go to the front of the line on cold nights.
  • 03No $95 after-hours or holiday fee.
  • 0415% off every repair.
  • 0510-year labor warranty on equipment we install, instead of 2.

05 In their words

What customers say

Furnace quit at 11 p.m. in January, −22°F outside. A person answered, gave me a window of 12:30 to 1:30, and Marcus was in the driveway at 12:50. Cracked igniter, $89 plus the part, warm by 2.”

KarenKettle Hill, Halden
  • “Two other companies quoted a new furnace. Setpoint cleaned the flame sensor and replaced a $40 pressure switch hose. They told me the furnace has about five good years left and showed me why.”

    Luis, Norrby
  • “We own a 16-unit building on Fifth. Their landlord plan means one invoice, tenant calls go straight to dispatch, and every unit got a CO check in October. I stopped getting 3 a.m. texts.”

    Beth, Old Harbor, Halden
  • “I didn't believe a heat pump would handle our winters. It ran on its own down to −18°F, and our propane delivery went from six a winter to one. They did all the rebate paperwork.”

    Dan, Esker
  • “Our kids' rooms upstairs were 9 degrees hotter than the kitchen every summer. Two small wall units later, the whole house is the same temperature, and the install took one day.”

    Priya, West Halden
  • “The tech showed me the humidity reading, 14%, and explained why our wood floors were gapping. Humidifier went in the same week. No more static shocks, no more frosted windows.”

    Tom, Marten Lake

06 FAQ

Before you call

The questions dispatch hears most. Anything else, ask a person 24/7.

Call (555) 014-2200
Do you charge extra for nights, weekends or holidays?

After-hours and holiday calls add $95 to the $89 diagnostic. Comfort Plan members never pay it.

How quickly can you come out?

Call by 2 p.m. for same-day service on most repairs. No-heat calls get a two-hour arrival window around the clock.

Which brands do you service?

Every major furnace, air conditioner, heat pump and boiler brand, including equipment we didn’t install. Less common parts usually arrive from Duluth or the Twin Cities by the next morning.

Do you offer financing?

Yes, on installations and large repairs over $1,500: 0% for 12 months, or fixed payments over 60 to 120 months, with a decision in about 10 minutes.

Are your technicians licensed?

Yes. We are licensed and insured in Minnesota, and every service technician earns NATE certification within their first two years.

07 Coverage

Halden and 40 miles around

Our 22 vans are parked at technicians’ homes across the area, so the nearest one is rarely more than 20 minutes away. Past 40 miles? Call and ask; we sometimes can.

  • Haldenbase
  • West Halden4 mi
  • Norrby9 mi
  • Esker12 mi
  • Tamarack Bay15 mi
  • Lindgren18 mi
  • Graystone21 mi
  • Two Pines24 mi
  • Marten Lake27 mi
  • Ferrum31 mi
  • Aspen Hollow35 mi
  • Hollis Junction39 mi
10 mi20 mi30 mi40 miWest HaldenNorrbyEskerTamarack BayLindgrenGraystoneTwo PinesMarten LakeFerrumAspen HollowHollis JunctionHalden

Book today

Cold house? Warm again by tonight.

Book online and we'll call back within 15 minutes during office hours with an arrival window. Flat $89 diagnostic, credited to the repair.